Shipping and Returns
SHIPPING: We generally ship within three business days of your order. If you place an order that contains an back-ordered item this will delay the entire order. Viking Tactics observes all Federal holidays. We use UPS shipping so in general, if they are picking up ground packages, we are shipping that day. We do not ship FED EX. We do have Distributors that offer these options.
Returns: There will be a 15% restocking fee for returned items. Returns must be within 30 days of date of invoice. Items returned in used, damaged or compromised condition will not be refunded. Customers are responsible for return shipping costs. No shipping costs will be refunded on returns.
Exchanges: Customer will need to contact Viking Tactics for an RMA. Customer will be responsible for additional shipping costs that are incurred. Exchanges must be within 30 days of date of invoice.
Limited Warranty: Viking Tactics/VTAC warrants its’ products to be free from defects in materials and workmanship and manufacturing for a period of 30 days from purchase. Viking Tactics/VTAC makes no other warranties of any kind or condition including but not limited to any implied warranty of merchantability or fitness for a particular purpose. You buy it and break it, wreck it, or loose it - we are sorry, but this is not a warranty issue.
Purchasers Remedy: Any items found to be defective will be replaced or repaired at the sole discretion of Viking Tactics/VTAC. This remedy shall be the sole and exclusive remedy for any breach of warranty. Viking Tactics/VTAC shall not be responsible for any other expenses, losses, or damages that may result from the purchase and use or defective condition of any Viking Tactics/VTAC product. For further information please contact, (910) 987-5983. Purchaser must provide proof of purchase.
Shipping out of the US: If these commodities, technology or software are to be exported from the United States it is to be in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.