FAQ’S
Has my order shipped?
Click the “My Account” link at the top of our site and navigate to “Orders” to check your order status.
How do I change quantities or cancel an item in my order?
Click the “My Account” link at the top of our site to view orders you have placed. Then click the “orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the “My Account” link at the top of our site and navigate to “Orders” to track your order.
My order never arrived.
An item is missing from my shipment.
Click the “My Account / Orders” link at the top of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
My product is missing parts.
How do I create an account?
Place your items in the cart and proceed to checkout. Your account will be created as you complete the checkout process.
Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
Click the “My Account” link at the top of our site to edit your account information.Â
How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
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I forgot my password.
Click the “My Account” link at the top of our site. Under the login box you’ll see a link that says “Forgot your password?”. That link will send an email to you with your password.
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How do I return my product?
Please click here for more information on returning an item.
I received the wrong product.
What is your return policy?
Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Orders” link at the top of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
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Tax Exempt
Do you ship Internationally?
Visit Tactical Supply International for APO’s and International Shipments
Do you ship to my country?
Viking Tactics ships US Stateside only. We do have several Distributors that ship internationally. Send us an email at LAMB@VikingTactics.com if you would like to be put in touch with an authorized Distributor that ships Internationally.
Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
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Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
Click the “My Account” link at the top of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).